Privacy Policy
Visual Ascent Studios, located at 123 Pike Street, Suite 400, Seattle, WA 98101 ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, visualascentstudios.com (the "Site"), and our services (collectively, the "Services"). By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.
This policy was last updated on October 26, 2025. We may update this Privacy Policy from time to time, and we will post any changes on this page. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you register for an account, book a studio, rent equipment, contact us, or otherwise interact with our Services.
- Usage Information: We collect information about how you use our Services, such as the pages you visit, the links you click, the searches you conduct, and the time and date of your visits. This information is collected automatically through cookies, web beacons, and other tracking technologies.
- Device Information: We collect information about the device you use to access our Services, such as your IP address, browser type, operating system, device identifiers, and mobile network information. This information is also collected automatically.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences. Cookies are small data files stored on your device that allow us to recognize you when you return to our Site. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services. See our Cookies Policy for more details.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to provide the Services you request, such as booking studio time, renting equipment, and processing payments. We also use your information to improve our Services, personalize your experience, and develop new features.
- Communicating with You: We use your information to communicate with you about your account, bookings, and rentals. We may also send you promotional emails and newsletters about our Services, but you can opt-out of receiving these communications at any time.
- Personalization: To personalize your experience on our website, offering content and recommendations tailored to your interests and past interactions.
- Marketing and Advertising: We may use your information to display targeted advertisements on our Site and other websites. We may also share your information with our advertising partners for this purpose.
- Analytics: We use your information to analyze trends, track user activity, and measure the effectiveness of our Services. This helps us understand how users interact with our Services and identify areas for improvement.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, such as responding to legal requests and preventing fraud.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us operate our Services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with our business partners, such as photographers, event organizers, and equipment suppliers, to provide you with the Services you request.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a court order or subpoena. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event that Visual Ascent Studios is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or control of your personal information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment information, during transmission and storage.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know that information in order to operate our Services.
- Security Audits: We conduct regular security audits to identify and address vulnerabilities in our systems.
- Employee Training: We train our employees on privacy and security best practices.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Opt-Out: You can opt-out of receiving promotional emails and newsletters from us by following the unsubscribe instructions in those communications. You can also opt-out of certain tracking technologies through your browser settings.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Visual Ascent Studios. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your personal information to these countries.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Visual Ascent Studios
Attn: Privacy Officer
123 Pike Street, Suite 400
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-2345
We are committed to resolving any disputes you may have regarding our privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will post any changes on this page and update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Your continued use of our Services after the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.